Work From Home Customer Service Jobs
This post lists work from home customer service jobs currently open. A virtual customer service job, much like its real world counterpart, typically involves assisting customers with inquiries, complaints, or technical issues via phone, email, or chat.
This type of job involves frequent typing, thinking fast and solving problems on the spot, and being friendly and approachable at all times. It's not always an easy job - dealing with unhappy customers can be challenging - but it can also be rewarding when you're able to turn a frustrated customer into a satisfied one.
Title: Customer Support Moderator
Job Summary: The Mods provide customer support, content moderation, trust and safety, community management, and social media services. They answer support requests, review posts, and engage with communities across all platforms including the web, apps, games, and, of course, on social. And they do it for all kinds of companies large and small.
Visit: Application Website
Title: Social Media Agent
Job Summary: Our social media agents provide social customer service, engagement for marketing purposes, adverse events management, and/or protection of brand image.
Preffered: Social media moderation and engagement experience preferred but not required
College Degree or equivalent experience preferred
College Degree or equivalent experience preferred
Visit: Application Website
Title: Visual interpreter for the blind
Job Summary: Using the powerful combination of a camera and the Aira app on someone’s device of choice, a professionally-trained visual interpreter will assist by visually interpreting what is in the camera’s view or on screen, from describing to reading, from explaining to navigating – just about anything, safely and securely.
Pay: $20 - $23 an hour, depending on time scheduled (nights and weekends pay more)
Expected Hours: Minimum 25 hours a week
Notes: You will not be on camera during these live video calls.
Visit: Application Website
Title: Retention Specialist
Job Summary: As a Retention Specialist, you will be responsible for maintaining and strengthening customer relationships through effective communication and problem-solving. Your primary goal will be to retain existing customers and ensure their satisfaction with our products and services.
Responsibilities: - Conduct outbound calls to existing customers to understand their needs and address any concerns
- Utilize sales techniques to promote product upgrades or additional services
- Utilize sales techniques to promote product upgrades or additional services
Preffered: - Previous experience in a sales or customer service role is preferred
Pay: $50,000.00 - $65,000.00 per year
Expected Hours: Full-time
Visit: Application Website
